Mandy Moore took to social media to blast Amazon over a serious delivery error.
The This Is Us star went after the retail giant when a driver dropped off a package at her in-laws’ Pasadena house – which had been completely destroyed in LA’s recent wildfires.
Taking to Instagram Stories Tuesday, she called out the company by posting Amazon’s delivery confirmation pic that showed their package sitting right in front of the burned-out home.
“Do better, Amazon,” the 40-year-old posted. “Can we not have better discretion than to leave a package at a residence that no longer exists? This is my mother and father in law’s home. SMH.”
The company’s rep Steve Kelly told TMZ they’ve reached out to the “In My Pocket” hitmaker on Instagram to say sorry and get more details from her in-laws to look into what happened.
“For weeks, we’ve advised those who are delivering on our behalf in southern California to use discretion in areas that were impacted by wildfires – especially if it involves delivering to a damaged home – that clearly didn’t happen here,” said Kelly.
Moore’s own home in Altadena was also destroyed by the devastating fires. She shared a detailed post about the scary night of Jan. 7 when she and her family had to flee their house as the flames closed in.
Despite not getting any official order to evacuate, Moore said she only left because her brother-in-law rang to warn them to get out fast.
“I calmly walked downstairs and relayed this to my husband and without skipping a beat, we promptly packed up the kids (in their pjs), our dog, and scrambled to find our 3 cats as the power went out,” she shared.
“I’ll never forget Taylor trying to figure out how to manually open our two little garage doors (they’d just finished construction around Thanksgiving and we’d just started using them—) in the harrowing 60 mph winds, as the sky glowed a dark red and ash started to fall all around us.”
The next morning, they got word their house was destroyed, though they later found out that while the building stood, most of their stuff couldn’t be saved due to fire and smoke damage.
“A month removed, I find myself drifting back to Altadena, driving up and down the streets while Lou naps in the car, still not able to fully comprehend all of it or what it means, or on my less optimistic days, how any of us move forward,” she wrote. “I’m reaching out and asking for help and guidance on how to process this trauma because my brain and heart are so deeply broken.”
